Top career trends in BFSI: Exploring opportunities in 2025 and beyond #IndiaFinance

Over the last 10–15 years, GCCs have sprawled across the country, with a notable contribution to India’s economy and establishing it as a significant contributor to the global economy. The centres, once perceived to be back offices, have now emerged to be essential for innovation, operations, and digital transformation for multinational companies.

The BFSI sector is witnessing rapid growth, driven by the increase in GCC centres setup or expansion; thus, India stands as a global hub for financial services.

Talent-wise, India now boasts such a huge reservoir of talent; with more interest in talent development and technology growth, BFSI GCCs become instrumental job creators.

“The BFSI segment is home to a major chunk of its professionals”. Almost 50 percent of BFSI GCC companies have an employee base above 1,000 people, and 15 % have above 10,000. The number is going to increase even more in the next few years, with the BFSI GCCs predicted to grow from 120 to 250 by 2030.

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Some significant workforce demands for keeping abreast of the ongoing trends and new job openings appear in the realms of Tech, Analytics, NextGen, Infrastructure, Functional, and Operations domains.

TECH DOMAINS

The following are some top skills sought out in the tech domain: Full Stack Development, SDET-Software Development Engineer in Test, Cloud Engineering, and Big Data Engineering.

The Analytics domain has witnessed the highest demand for roles, like Data Analyst, Data Scientist, and Data Engineer. The NextGen domain is also experiencing exponential growth in areas related to Blockchain, RPA (Robotic Process Automation), and Generative AI.

However, an excellent high number of active talent pool is available at the middle and senior levels. This may be due to the fact that businesses are more focused on recruitment and retention of experienced professionals who can hit the ground running with high-priority projects.

Such an approach avoids the need for extensive training and the associated cost of onboarding. As such, companies are more focused on hiring industry-ready talent from the outset.

HIRING STRATEGIES FOR FUTURE-READINESS

We believe companies should focus on hiring entry-level candidates to build a robust pipeline of future talent. As there is growing competition for hiring and retaining experience, which has led to a rise in salary demands and employer expenses.

There is a risk of skill gaps due to rapid technological advancement. The organisations have to find a balance between fresh talent onboarding and retaining experienced professionals. This would otherwise lead to missed opportunities for new perspectives, which are very important in driving innovation.

SKILL REQUIREMENTS AND EXPECTATIONS

Both employees and employers are gravitating towards technical roles within the sector. While traditional financial roles remain important, the demand for those who can help bridge the gap between finance and technology is on the rise.

This shift has led to the emergence of ‘hybrid’ roles, where domain expertise meets advanced technical skills such as cloud engineering, full-stack development, big data engineering, and data science.

However, the industry-specific skills such as Generative AI, blockchain, and cybersecurity are changing the way people get hired and have introduced numerous new jobs in the sector.

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BFSI GCC in India is moving on the right track. Out of the more than 1,500 GCCs, 120 of them belong to the BFSI sector. The BFSI sector contributes to 25 percent of the total GCC workforce.

As AI and automation shape the future of the BFSI space, businesses will see a growing demand for more tech-savvy roles. Professionals must upskill and reskill themselves to be future-ready for roles in AI, cybersecurity, and data analytics. This is what the industry expects, and it is essential for professionals to focus on these areas.